At Umika Outdoors, we aim to provide fast and reliable shipping for all of our customers. Below are the details of our shipping process, including estimated delivery times.
1. Processing Time
- Order Confirmation: After you place an order, you will receive a confirmation email with the details of your purchase. 
- Processing Time: We typically process orders within 1–2 business days after the order is placed. Please note that processing times may vary during peak seasons or special promotions. 
2. Shipping Method and Delivery Time
We offer cash on delivery (COD) as the only payment method, and all products will be shipped using trusted local courier services. The estimated delivery times are as follows:
- Standard Shipping: Delivery will typically take between 5 to 7 business days from the date your order is processed, depending on your location. 
Please note that delivery times may vary due to factors beyond our control, such as weather conditions, delivery carrier delays, or public holidays.
3. Shipping Charges
- Free Shipping: We offer free shipping on all orders, regardless of the size or destination within our service area. 
If shipping charges apply to specific regions or special circumstances, these charges will be displayed during checkout before you finalize your order.
4. Delivery Address
- Accuracy: Please ensure that the shipping address provided is accurate and complete. Any issues with delivery due to incorrect address information are the responsibility of the customer. 
- Address Changes: If you need to update your delivery address, please contact us as soon as possible at [email protected]. Once an order has been processed, we may not be able to modify the address. 
5. Order Tracking
- Tracking Information: Once your order has been shipped, we will send you an email with tracking details (if applicable). You can use this information to track the progress of your delivery. 
Please note that tracking availability may vary depending on the courier service used.
6. Shipping Issues
If there are any issues with your delivery, such as:
- Missing Packages 
- Damaged Products 
- Incorrect Items Delivered 
Please contact our customer support team within 7 days of receiving your order at [email protected]. We will do our best to resolve the issue promptly.
7. International Shipping
Currently, Umika Outdoors only offers shipping within the domestic regions we serve. We do not offer international shipping at this time.
8. Contact Us
For any shipping inquiries or issues, please contact us at:
Email: [email protected]
